Employee
Engagement
Employee
engagement is the extent to which employees feel passionate about their jobs,
are committed to the organization, and put discretionary effort into their
work.
When
organizations pay attention on ways to enhance employee satisfaction, changes
won’t always result in increased overall performance. Usually, the conditions
that make worker “satisfied” with their jobs are the equal conditions that
frustrate high performing employees. Top performers welcome exchange, seek out ways
to enhance, and challenge the reputation quo. They count on all employees be
held accountable for delivering in outcomes, whereas low performers avoid
responsibility, hang to the fame quo, and face up to change.
Employee
engagement isn't the same as employee satisfaction as employee satisfaction
only indicates how satisfied or content your employees are. It does not deal
with their degree of motivation, involvement, or emotional commitment. For a
few employees, being satisfied refers to a paycheck for a as little work done.
Employee
engagement is more than activities, games, and events. Worker engagement drives
performance. Engaged employees look at the whole of the organization and
understand their purpose, where, and the way they fit in. This ends in better
decision-making. Corporations with an engaged group of workers outperform their
competitors. They have better profits and get better quicker after recessions
and monetary setbacks. Engagement is a key differentiator on the subject of growth
and innovation.
Engagement
can be accurately measured with short surveys that contain just a few
questions, but such short surveys can only provide an indication of whether
employees are engaged. They have a hard time explaining why employees are
engaged or disengaged because they lack detail. Without sufficient information,
an organization cannot develop meaningful activities, training programs,
strategies, and initiatives to raise levels of engagement.
HR
can lead the organization to create an effective employee engagement strategy,
but it has to be embraced by the entire organization. There is a clean gap
among the optimism of upper management and what middle managers practice with
their teams. To recognize the whole organization picture, it’s crucial to have a
powerful, multi-directional communication strategy within the company.
Effective communication is one of the most important factors that extremely
responsible for the success of business. Businesses that thrive are capable of
articulate and communicate what success looks like as individual workers, teams
and departments, and the organization as a whole. This will increase engagement
within the organization.
References
Abbott, J., 2003. Does employee satisfaction matter?
A study to determine whether low employee morale affects customer
satisfaction and profits in the business-to-business sector. Journal of
Communication Management, pp.333-39.
Wellins, R.S. &
Bernthal, P., 2015. EMPLOYEE ENGAGEMENT: THE KEY TO REALIZING COMPETITIVE
ADVANTAGE. Development Dimensions International, Inc.
Williams, G. &
Davies, F., 2012. Using social exchange theory to predict the effects of
hrm practice on employee outcomes. PhD Thesis.
good one....
ReplyDeleteNice and interesting article to read.
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